Privacy Policy - Gardeners Bermondsey

Welcome to Gardeners Bermondsey. We prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services.

1. Introduction

At Gardeners Bermondsey, we respect your privacy and are dedicated to ensuring that your personal information is handled securely and responsibly. This policy explains our practices regarding the collection and use of your information.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect the following personal information:

Name
Address
Email Address
Phone Number
Payment Information

2.2 Non-Personal Information

We also collect non-personal information to improve our services, such as:

Browser Type
Operating System
IP Address
Website Usage Data

3. How We Use Your Information

Your information helps us provide better services to you. We use your data for the following purposes:

Service Delivery: To provide and manage the services you request.
Communication: To communicate with you about your account, services, and updates.
Improvement: To improve our services based on your feedback and usage patterns.
Marketing: To send you promotional materials and offers, with your consent.
Compliance: To comply with legal obligations and protect our rights.

4. Data Sharing and Disclosure

We are committed to ensuring that your information is secure. We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our business, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption of sensitive data
Secure socket layer (SSL) technology for data transmission
Regular security assessments and vulnerability testing
Access controls to restrict data access to authorized personnel only

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

Understand how you navigate our site
Remember your preferences and settings
Analyze website traffic and usage patterns

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Rectification: Request correction of any inaccurate or incomplete information.
Erasure: Request deletion of your personal information under certain conditions.
Restriction of Processing: Request limiting the processing of your personal information.
Data Portability: Request transfer of your personal information to another service.
Objection: Object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us through the appropriate channels provided on our website.

8. Children’s Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.